Facebook Messenger
Reply to page messages, trigger flows from comments, send structured follow-ups, and move qualified leads into a shared team inbox.
Social chat automation for growing teams
Turn comments and DMs into organized customer conversations.
USAEBC automates replies, captures leads, tags contacts, and hands conversations to your team across Facebook Messenger, Instagram DM, and WhatsApp.
- Facebook Messenger
- Instagram DM
- Comment automation
Channels
Meet customers where they already message you.
Instagram DM
Respond to DMs, story replies, and campaign keywords with guided flows that collect intent, contact details, and next-step preferences.
Support high-intent conversations with opt-in messaging, approved templates, handoff notes, and conversation history in one place.
Features
Automation that stays useful after the first reply.
Visual flow builder
Create welcome flows, keyword responses, comment-to-DM paths, and follow-up sequences without writing code.
Comment automation
Detect keywords under posts and reels, reply publicly when needed, then continue the conversation privately in DM.
Lead capture
Collect names, emails, phone numbers, preferences, and custom answers before a person reaches your sales or support team.
Contact CRM
Organize subscribers with tags, source tracking, profile details, conversation history, and subscription status.
Team inbox
Route important conversations to people, keep context visible, and let automation handle repetitive questions first.
Reporting
Track message logs, post engagement, reply performance, and automation results so each campaign can improve.
Workflow
A simple path from social engagement to sales-ready lead.
Launch a campaign keyword, answer common questions instantly, collect lead details, then hand off warm conversations with tags and context already attached.
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01
Trigger
A customer comments, sends a DM, replies to a story, or clicks a WhatsApp link.
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02
Qualify
The automation asks the right questions and stores answers on the contact profile.
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03
Route
Qualified contacts are tagged, logged, and sent to the right inbox or follow-up flow.
Plans
Start small, then scale as message volume grows.
Starter
$19/mo
For creators and small teams validating social automation.
- Facebook and Instagram channels
- Up to 500 active contacts
- Basic automation flows
- Contact tags and message logs
Popular
Growth
$59/mo
For businesses running campaigns across multiple chat channels.
- Facebook, Instagram, and WhatsApp
- Up to 5,000 active contacts
- Unlimited automation flows
- Comment triggers and team inbox
Scale
$149/mo
For high-volume teams that need routing, reporting, and priority setup.
- Multi-channel campaigns
- Up to 25,000 active contacts
- Advanced routing and analytics
- Priority onboarding support
WhatsApp carrier and template messaging fees may be billed separately depending on region and provider rules.
Questions
Built for practical message operations.
Can automation replace human support?
No. It handles repeatable first steps and keeps context organized so your team can step in when a real person is needed.
Do I need a developer?
No for normal flows. Technical setup may be needed for custom integrations, tracking, or advanced routing.
Is WhatsApp different from DM channels?
Yes. WhatsApp often uses approved business templates and can involve per-message costs from messaging providers.
Launch a cleaner chat funnel for your business.
Tell us your channels, audience size, and the first automation you want to build.
Contact USAEBC